Chinchilla Library Service

About Us

Our Location:

80-86 Heeney Street, Chinchilla, Q4413, Australia (in the Chinchilla Cultural Centre)

Postal Address until new regional office is determined:

PO Box 21, Tara Q4421

Address for Inter-Library Loans:

PO Box 42, Chinchilla Q4413

There is plenty of parking available in the adjacent Council carpark, including disabled parking. Access to the Library is by stairs or ramp. An out-of-hours chute is adjacent to the main doors for the return of materials (except CDs and DVDs).

Opening Hours:

Our Vision:

• to be the best place for learning,leisure and information - the heart and mind of the community in Chinchilla
• to provide an innovative and sustainable library service that is the pride of the community

Our Mission:

To provide relevant collections and services, value the role of all staff, be responsive to change, offer excellent customer service, be accessible and equitable and work in partnership with government, business and community organisations

Mission Statement:

Creating learning, leisure, enrichment and information opportunities for the community of Chinchilla

Our Code of Conduct:

Chinchilla Library is committed to:

• providing a welcoming environment which ensures the safety and comfort of library users and staff
• assisting users to locate information and materials in various formats to meet their needs
• taking care of the library collections, equipment, furniture and building

All children must be supervised during library visits and should not be left unattended. Children of any age may not be left at the library for childcare or babysitting purposes. The Library is committed to creating a child-safe environment that promotes learning and enjoyment. In the scope of their employment, Library staff and volunteers will promote children's wellbeing and protect them from harm. To this end, they will be available to listen or notice the effects of harm, offer parents/guardians support, ask for help and/or act if they suspect abuse, and stop child abuse before it starts by taking measures to protect children.

People in the library building who are not engaged in reading, studying or using library materials may be asked to modify their behaviour. If modifications are not made, they may be requested to leave the premises. If these requests have to be repeated, the police will be called.

Library users are expected to abide by the following:

• Do not eat, drink, smoke or litter in the library.
• Be respectful of others. Behaviour which disrupts or interferes with others who are reading, studying or using library facilities is not acceptable.
• Take care of library collections, equipment and furniture, and report bad conduct or vandalism of any kind to staff immediately.
• Observe library computer policies; e.g., using computers without permission, interfering with or altering settings, adding or removing files, downloading internet files to the hard drive, or accessing inappropriate internet sites which are not suitable for viewing by all ages in a public library are not acceptable.
• Keep valuable items with you at all times. The library is not responsible for your personal belongings.
• Keep yourself clean and tidy in the interests of your own health and safety, and in the interests of other library users sharing the facilities. Shirts and shoes should be worn.

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